Frequently asked questions

If you need to change or cancel an order, contact us as soon as possible.Because orders may enter processing quickly, we cannot guarantee that changes or cancellations will be possible after fulfillment has started.

If you receive an incorrect item, please contact our support team so we can review the situation and assist you with the next steps.

Please contact us as soon as possible if your order arrives damaged. Include your order information and clear photos of the damaged item and packaging so we can review the issue.

Contact us with your order information and details about the missing item. We will review the order and help determine the appropriate next steps.